• --Create Learning Paths - Combine functional and process – based courses based on employee roles.


• --Connect Remotely - Web classroom feature enables users from different branches to join in with classroom training remotely.


• --Conduct Assessments - Gamify learning by enabling employees to earn badges through assessments taken at the end of every course.


• --Create Experts - Certify employees as Subject Matter Experts when they reach a certain number of badges.

The Outcome

• --Create sophisticated and comprehensive training systems that ensure staff are fully capable before they serve a real customer.


• --Avoid information overload by only teaching employees the specific processes they need to perform their role.


• --Employees can easily access training from system screens at any time, so there’s no problem even if they forget a step.


• --Eliminate re-work and bad transactions and provide superior customer service.


• --Chart the course of employee training across Learning Paths.